Legal & Compliance
Privacy Disclosure
The disclosure route remains highly visible in the rebuilt footer and maintains Citizens Bank's compliance-first presentation.
What does Citizens Bank do with your personal information?
Disclosure content is kept separate from the broader privacy-policy page so compliance references stay easy to locate from any page.
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some, but not all, sharing.
Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include Social Security number and income, account balances and payment history, transaction history and checking account information.
How?
All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Citizens Bank chooses to share; and whether you can limit this sharing.
To limit our sharing
- Call us at (844) 350-8512 or visit a Citizens Bank location.
- Please note: if you are a new customer, we can begin sharing your information 30 days from the date we sent this notice.
- When you are no longer our customer, we continue to share your information as described in this notice.
Questions?
Call (844) 350-8512 or write to The Citizens Bank, P.O. Box 2156, Batesville, AR 72503-2156.