Security
Protecting customers means making fraud guidance easy to find.
Identity theft remains a dedicated route in the Community section so customers can quickly access safety guidance and know where to call next.
The Citizens Bank
Security content should be direct, calm, and easy to act on. This page keeps that tone while maintaining strong Citizens contact visibility.
If something feels wrong, start here.
- Contact Citizens Bank immediately if you believe personal or financial information has been compromised.
- Do not send confidential information such as account numbers or Social Security numbers by unsecured email.
- Use official Citizens contact channels and the existing online banking provider.
Connect With Us
Need immediate help?
Contact Citizens Bank as soon as possible so the team can guide your next step.